Fingerprint Memorial Policy and Information.

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Fingerprint memorial jewelry items are custom-made pieces, crafted individually based on our customer's requests. Given the unique and personalized nature of these items, they cannot be returned to inventory and resold. As a result, we are unable to accept returns.

However, in the event that we have made an error on your order, we are committed to rectifying the situation. We will gladly replace the item at no cost upon the return of the incorrect item.

 Please understand that it is your responsibility to provide us with the correct ring size. Our jewelry items are never crafted with the intention of resizing after completion. If a ring size is off by one full size or more, resizing is not an option, and the ring would need to be reordered in the correct size.

In the event that we have made an error on your order, we will promptly replace the fingerprint memorial jewelry item at no cost upon the return of the incorrect item.

We often hear from customers who want to keep their purchase a surprise gift and, as a result, refrain from sharing the recipient's ring size. We encourage you to let the uniqueness, customization, and quality of the ring itself be the surprise. Avoid the unexpected disappointment of a ring that doesn't fit and needs to be returned, potentially at scrap metal prices.

Obtaining the correct ring size is a straightforward process and can save everyone involved from unnecessary inconvenience. Many local department stores have jewelry counters that can help determine your ring size, and all jewelry shops offer sizing services. It only takes a few minutes to have your size checked. We kindly request that you have your ring size verified before placing an order. We want to ensure your satisfaction, and ordering the wrong ring size can be easily prevented with this step.

Please be aware that rings ordered in the wrong size are considered an error on your part. If, however, we have made a mistake on your order, we will replace the item at no cost upon the return of the incorrect item. Your satisfaction is important to us, and we appreciate your understanding in this matter.

 Jim Little Jewelry sources metals from some of the largest and most reputable metal suppliers in the USA for all our fingerprint memorial jewelry. We ensure that all precious metals, including golds and silvers, are precisely what they are supposed to be. We do not use recycled metals unless specifically requested by our customers. 

Please understand that it is your responsibility to be aware of any potential reactions you may have to specific metals in your jewelry. Jim Little Jewelry is not aware of individual allergies or sensitivities to the metals used in the creation of your fingerprint memorial jewelry.

Common issues can arise from reactions to copper in sterling silver and reactions to nickel in white gold. However, there are alternatives available, such as silver without copper and white gold without nickel. If you require information about these alternatives or have any concerns, please do not hesitate to ask for assistance.

There is a wealth of information available on the internet regarding jewelry care, often provided by experts with extensive knowledge on the subject. I encourage you to conduct an online search for metal care and related issues.

For example, if you're experiencing an issue where your sterling silver jewelry is turning black, simply enter the query "Sterling silver turning black" into a search engine. You'll discover numerous sources offering guidance on how to correct and prevent this issue.

It's important to note that when sterling silver turns black, it typically indicates a chemical reaction with a substance that has come into contact with the silver. This can often be attributed to specific cleaners, perfumes, or other chemicals.

Rest assured that your memorial item from Fingerprint Memorial Jewelry can remain looking new and fresh with minimal care for the metal.

Included with all purchases is free Priority or First Class shipping within the USA. Please be aware that we are not liable for lost or stolen packages. Once your package has been scanned in at the post office, Jim Little Jewelry's responsibility for the package containing your fingerprint memorial jewelry has concluded, and the responsibility shifts to the post office.

If any issues arise with your package during this transit period, you will need to contact the post office directly, providing them with your tracking number for assistance. Additionally, we offer the option to purchase additional insurance for your memorial item shipment. If you feel it is necessary to insure your shipment, we strongly recommend that you take advantage of this option.

Jim Little Jewelry utilizes the highest-quality materials in the production of our fingerprint memorial jewelry. We take pride in our exceptional craftsmanship and are dedicated to creating the finest products you will encounter.

Our commitment extends to our memorial items, prioritizing workmanship, and, most importantly, our customers. We genuinely care about the quality of our products, the precision of our work, and the satisfaction of our valued customers.